Shipping policy
Rhine and Hog Supplements – Shipping Policy
At Rhine and Hog, we aim to deliver your supplements safely, quickly, and reliably. Please read our shipping policy carefully to understand how we handle orders.
1. Order Processing
- Orders are processed and shipped weekly, Monday to Friday before 14:00 PM.
- Orders placed after 14:00 PM will be processed and shipped the following business day.
2. Delivery Timeframes
- Standard delivery across South Africa typically takes 1-3 business days.
- Delivery times may vary depending on your location and courier service availability.
3. Shipping Addresses
- Orders will be delivered to the shipping address provided by the customer at the time of purchase.
- Please ensure that your address is complete and accurate to avoid delays. Rhine and Hog is not responsible for shipments sent to incorrect or incomplete addresses.
4. Courier Partners
- We work with trusted courier partners to ensure fast and secure delivery.
- Tracking information will be provided where available, so you can monitor your shipment.
5. Shipping Costs
- Shipping costs are calculated at checkout and are the responsibility of the customer.
- Please note that shipping costs are non-refundable in the event of a return.
6. Delivery Issues
- If a package is lost, delayed, or damaged during transit, please contact us immediately at info@rhineandhog.co.za, and we will work with our courier partners to resolve the issue.
Summary:
- Weekly shipments Monday–Friday before 14:00 PM
- Orders after noon ship the next business day
- 1- 3 day delivery across South Africa
- Delivered to the address provided by the customer